To retain access to your Zoom account, please select an action below.' When you log in to Zoom, you will see the message: 'The domain associated with your email access has been claimed by the University of Gothenburg (GU.se). Zoom will prompt you to update your information You can choose to either transfer the account to the University of Gothenburg, or make it private by providing a personal email address. If you have registered your own account with Zoom using your student email, you will need to make a decision regarding your Zoom account. Certain features, such as Breakout Rooms, do not work as intended. If you have registered your own account with Zoom using your student email address, it may cause some issues. You are now logged in to Zoom with your student account. Answer yes/allow or similar (looks a little different on different devices). You will then be asked if you want to return to the Zoom app.You are now redirected to a web page where you log in with your GU student account (gus.When domain is requested, enter gu-se (so that it says.Select the option SSO, short for Single Sign On, which means that you want to use your existing GU account (your student account).Start Zoom and select Sign In (do not select Sign Up).Install the Zoom app on your computer/tablet/mobile phone via.If you have created a free account instead of activating your GU-Zoom account, you'll find instructions on what to do on the FAQ on this page. Using a GU-Zoom account also gives you more options if you host your own meeting, than if you use Zoom's free account. It is important that you use this account, so that you are correctly identified if you participate in teaching sessions via Zoom. Over time, you will find that new help articles will appear in the Zoom section of this site, so please bookmark and check back often.You have access to a GU-Zoom account. Before reaching out to us, please check for information at our current Zoom at YorkU main site. If you have any questions or if you need guidance on how the system works, please do let us know. Take some time to familiarize yourself with the interface before effecting any changes. There are still some application-specific settings that you will have to change through the actual Zoom application on your computer or your personal mobile device (tablet or smartphone), such as video and audio quality, and most-notably the virtual background settings. As indicated above, you can view and change most of your account settings here. You are now able to exercise full control over your York University supplied Zoom account. Step 3: You can now see your Zoom at YorkU dashboard If you cannot log in to any of the PPY services, or continue to have issues logging on, please go to to ensure that your password is current. This can sometimes happen if you have recently changed your password or if you have not visited the site for a while and your old credentials have not yet been purged by the browser. You can also try to clear your browser's cache and cookies to ensure that your browser has not retained stale login information. You can check this by logging into Moodle or any other PPY governed service. If you have any issues logging in at this stage, please ensure that your username and password are correct. Once you have typed in your PPY username and password, you can click Login to proceed. Step 2: Login with your Passport York (PPY) credentials On the top right-hand side of the page, you will see the Sign In button. Go to to get to the main Zoom at YorkU website. You will also be able to download the Zoom application access some guides on using Zoom initiate a service request as a way to get help with Zoom and you will also see any current service advisories related to the Zoom at YorkU service.
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